Friday, October 15

Health workers acquire communication skills with this UA project

The quality of care in a health system not only depends on its technical capabilities, but also comes hand in hand with other more important factors such as I treat the patient. In this sense, from the Faculty of Health Sciences of the University of Alicante are working, together with other entities from Slovenia, Germany and Murcia, on the European Healthcomm Simulator project (Gamified virtual simulation for the adquisition of communication skills by healthcare profesional) para mejorar las communication skills in healthcare professionals.

What is Healthcomm Simulator for?

Specifically, Healthcomm Simulator seeks to promote the acquisition of transversal and basic competences, specifically in the communication of future health professionals of different university degrees, thanks to a innovative pedagogical tool. Based on a virtual environment of simulation capable of providing information in real time, the tool will include different health scenarios with different profiles to train multiple skills communication in the health field.

“The social changes that have occurred in recent times in society in general and, specifically, in health, point to the need for health systems to provide their users with quality care person-centered. This implies, among other characteristics, that professionals direct efforts towards respectful and responsible treatment in their relationship with the person or that take into account the user participation in decision making”, Explains the coordinator of the project Silvia Escribano, from the UA Department of Nursing.

The biomedical model

Despite this, the biomedical model continues to predominate, where Technification is prioritized over the human factor and relationships. Healthcare professionals are becoming more competent in technical skills while your training and education in non-technical skills (like communication), are rarely trained and acquired.

However, the UA researcher maintains, “they are considered as one of the most important factors of quality of care keys in the evaluation of health outcomes, such as adherence to treatment, user satisfaction, and even on the economic impact, reducing hospital stay ”.


The acquisition and development of transversal skills, especially in communication, are highlighted by the main world and European education and work forums, as priorities to be taken into account for meet the current and future demands of society as a whole.

Currently, explains Silvia Escribano, “the communication skills of health personnel represent a key element for the implementation of the new healthcare paradigm of person-centered care ”. In the training of health professionals, these competencies are considered a crucial aspect for the adequate professional development able to cope with the new healthcare demands, but find, nevertheless, numerous limitations for proper training.

The Healthcomm Simulator project maximizes efficiency in access, costs and learning outcomes

“For the acquisition of these skills clinical experience is not enough, but it is necessary a regular specific training that allows its acquisition. You need the implementation of new strategies, methodologies, as well as evaluation systems that allow training our students and health professionals at the highest levels of professional quality, having direct impact on the quality of health services, the health of patients and the population, ”insists Escribano.

In this sense, the Healthcomm Simulator project, based on a virtual healthcare environment tool, represents a maximizing access efficiency, costs and learning outcomes, by facilitating its implementation from an autonomous and flexible perspective, overcoming physical and temporal barriers.

“Having this new digital learning resource will make it possible to enhance the transversal competences included in the training curriculum of health professionals from a dynamic and creative framework, assuming a completely innovative approach that provides a digital tool for open use, scalable and expandable to more areas and content”, Explains the project coordinator.

Framed in the European program Erasmus+ Strategic Partnership and with a duration of three years, until April 2023, Healthcomm Simulator has Silvia Escribano, Rocío Juliá, María José Cabañero, Manuel Fernández, Sofía García and Miguel Richart from the Faculty of Health Sciences of the UA, together with experts of the Faculty of Health Sciences “Angela Boškin” (Slovenia), the German institute ISOB, and the association Ingenio Labs de Murcia.

CON · SCIENCES cycle, dedicated to the dissemination of science

The Faculty of Sciences of the University of Alicante, on the occasion of the feast of San Alberto Magno, has launched the CONCIENCIAS cycle, dedicated to the dissemination of science. Scientific dissemination returns investment in science to society in such a way that a global scientific awareness is promoted and its value as a tool for progress.

Scientific popularization is, without a doubt, the gateway to this world for the vast majority of scientists of the future.

CONCIENCIAS was born with the will of continuity throughout the academic year and is structured through various outreach conferences of interest to the students who study in the degrees of the Faculty of Sciences, and for the society in general.

All talks will be held online and will be broadcast on the YouTube channel of the Faculty of Sciences.

The Wednesday 25 November, Anabel Torregrosa will be the protagonist of the second conference entitled “Statistics to flee from zombies” and Manuel Gonzalez will close this first chapter of the cycle with the talk “Of stars, stars and stars: A musical journey through the universe”.

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