Saturday, October 23

Iberian Press for Notarial Portal of the Citizen

Gema Carrasco:

The appearance of new technologies has changed our way of working, our habits or even our way of relating. Technology has led to the incorporation of new processes at the service of the user that have changed the way of understanding the world. It is no longer necessary to go to a physical store to buy clothes or milk, online purchases help us save time. Or operations in any bank are already carried out through online banking without leaving home. And now it is also possible to carry out various notarial procedures electronically, with the same security and guarantees as in notaries thanks to Notarial Citizen Portal.

This platform was opened to society at a time of vital importance for vulnerable people who could not leave home due to being a population at risk. To this was added that the economic situation due to the pandemic caused many families to need to process mortgage moratoriums. Thanks to the Citizen’s Notarial Portal, these people were able to carry out different procedures electronically, which streamlined the processes. This portal at the service of citizens has registered more than 93,000 users today.

From Administrations to society

To date, almost 3,000 notaries have made the leap to the internet thanks to the Notarial Citizen Portal. For notaries, the implementation of this platform implies opening its electronic headquarters to citizens and companies. In this sense, Luis Fernández-Bravo, delegate of new technologies of the Notary Public, recalls that “the Notarial Portal of the Citizen implies opening up to individuals and companies the technological potential that notaries have had for 20 years: the notarial electronic headquarters, from the that we annually carry out millions of procedures with Public Administrations ”.

In 2020, the electronic office allowed the sending of 8 million electronic copies of notarial documents to the Administrations, about 2.5 million to the registries and the cadastre, and hundreds of thousands of electronic settlements, certification or data referrals, which they supposed a volume of notarial signatures superior to the 20 million.

How does the Citizen’s Notarial Portal work?

The Citizen Portal is an easy and intuitive tool, those citizens who want to start carrying out their procedures through it only need to register at Once inside, they will have information on the practicing notaries to choose the one with whom they decide to start the notarial service process.

Both individuals and companies can choose the notary they want to carry out the various procedures and services available with the same security and guarantees as in notaries, but with the agility offered by digital operations.

What services does it offer?

From the portal we can choose the notary we want to formalize a mortgage loan, or start the preparation of a will with him, or ask him to carry out the necessary procedures on our behalf to set up a company. José Ángel Martínez Sanchiz, president of the General Council of Notaries, points out that “these online services are just the beginning of all those that we can add to the Portal, at the expense of the necessary legislative reforms being addressed. The Portal is a firm commitment by notaries to offer new digital facilities and services to citizens and companies, with the security and guarantees inherent to our role ”.

Likewise, once inside the platform, we can know which notaries have the originals of our deeds and ask them to “upload” the electronic copies to us. So we can always have those documents at hand in a private and safe space. In order to request these documents, the user needs to have a qualified certificate (any of the 24 existing Spanish or those authorized by the EIDAS regulation) or to be accredited free of charge at a notary’s office. Once accredited, you will have access to all the services of the Portal from any device, whatever its operating system, and in a very intuitive way.

Thanks to this tool, the notary’s advice reaches out to all citizens, especially vulnerable people, since it is also possible to hold a videoconference with a notary whenever he deems it necessary.

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