(CNN) — The rideshare company Lyft published this Thursday her first security report, revealing that she received 4,158 reports of sexual assault on her platform in 2017, 2018 and 2019.
The disclosure comes more than three years after Lyft and rival Uber first pledged to release security reports revealing incidents of sexual assault and abuse on their platforms following a CNN investigation.
The company’s statement shows that among the complaints of sexual assault it received, 360 were complaints of rape. It also reported 10 deaths from physical assaults that occurred on its platform during the three years.
On May 2018, after the CNN investigation On incidents of sexual assault and abuse by ride-sharing platform drivers, both Uber and Lyft have pledged to release safety transparency reports that would reveal internal data on the most serious incidents on their platforms. At the end of 2019, Uber published its first report, in which revealed that it had received 5,981 complaints of sexual assault from passengers and drivers in the previous two years, including 464 complaints of rape. Lyft had not complied with your own deadlines up to now.
In an effort to contextualize the data they have released, both companies said the vast majority of trips (or 99.9%) had no reported security incidents for the respective reporting periods.
In a 18 page appendix, Linked to the last page of its 16-page safety report, Lyft indicated that riders reported 52% of incidents of sexual assault, while complaints initiated by drivers made up 38%.
Another 10% were initiated by third parties, which according to the appendix may be “law enforcement officials, regulators, family, friends, or media reports.”
The Uber report claimed that users they accounted for 56% of reported sexual assault incidents, and drivers for 42%.
Although Lyft has benefited from Uber’s very public struggles with its reputation over the years and is often portrayed as the friendly alternative, the two companies have faced similar problems when it comes to passenger safety. . However, Lyft has lagged behind in adding security features to address concerns.
Some of the features that Lyft established in recent years include a way to contact 911 through the app, as well as a feature that claims to contact passengers or drivers if it detects that something irregular may have occurred, such as a detour. of the route.
Both companies have faced in recent years a series of legal claims by users for alleged incidents on their platforms.
Uber is scheduled to release its second transparency report later this year. Lyft has not made a commitment to publish any future reports on the matter.
George is Digismak’s reported cum editor with 13 years of experience in Journalism