Wednesday, December 1

New Orleans Saints Modify Season Ticket Refund Policy Amid Covid Scrutiny | New Orleans Saints

Amid public and political scrutiny, the New Orleans Saints have adopted a new refund policy that allows fans to forfeit their season tickets and get their money back.

The Saints plan to fill the 73,000-seat Superdome for home games this season, but have said that according to various local and state protocols, only fans wearing masks and showing proof of vaccination or a negative Covid-19 test. 72 hours before an event. can attend the game.

The Saints previously stated that fans who chose to keep their ticket accounts for this season would not be eligible for refunds as they had been in 2020, when government restrictions prevented large crowds at the dome.

Louisiana Attorney General Jeff Landry, a Republican who opposes the masks mandates, asked state officials Wednesday to withhold funds for ongoing improvements to the state-owned Superdome unless the Saints agree to provide refunds. .

The Saints, in turn, announced the new refund policy Thursday, noting that only 120 account holders previously requested refunds, and that anyone else wanting a refund must make a request by Tuesday.

“Last season, we made the decision to offer refunds or rollover accounts for the following season because we knew that government regulations would not allow us to serve a full season of attendance,” Saints spokesman Greg Bensel said. “This is not the case this season. Based on current city and state regulations allowing full capacity, we do not plan to offer refunds for season tickets, as has been our standard policy. “

However, Bensel noted, the Saints have received “thousands of calls” from fans wanting to purchase season tickets made available by current account holders seeking refunds.

“Our preference is to have these loyal fans in the seats” rather than seeing other fans who had previously requested refunds sell their tickets to visiting fans in the secondary market, Bensel added.

Bensel also noted that the Saints will allow ticketed fans to report to the Superdome without proof of vaccination or a negative test to enter the games if they receive a free vaccine that is offered at the dome with the help of the Ochsner Health System, one from the club’s main sponsors.

Fans under the age of 12 will not have to provide proof of vaccination or a negative test to participate.

The club has also said that Superdome Covid-19 protocols could be relaxed during the season if infection rates drop. Recently, however, they have exploded.

Louisiana had the highest rate of new coronavirus infections in the country over the past week per capita, and its hospitals are breaking daily records for the number of people hospitalized with Covid-19. The state health department reported that 3,022 Covid-19 patients were in the hospital on Wednesday, 91% of them not fully vaccinated.

“We are hopeful that the city’s mandate will be temporary and we remain optimistic that as vaccination rates increase, this policy will no longer be necessary,” Bensel said.

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