Wednesday, August 4

The Court of Accounts reveals errors in 18,000 payments of the agency


Dependency sector staff protest, in 2019. |

Dependency sector staff protest, in 2019. |
GermanN CABALLERO

Thee Court of Accounts has emerged important distortions and inconsistencies in the database used by the State to calculate the benefits of the dependency system and cross information with the autonomous communities. The “insufficient control” of this tool by theImmerseo, according to the supervisory body, translates into duplications, improper payments, beneficiaries not recognized by the two administrations and in other “numerous deficiencies” that end up having a negative impact on the state distribution.

Only in the Valencian Community, the report collects the doubts about the reliability of the information relating to more than 18,000 files of the agency processed until December 2018 and subject to review by the Generalitat. This is the case of 1,851 files on which the ImmersedThee requested a verification because they corresponded to beneficiaries who were listed in the regional database but who were not registered in theImmerseo computer system, so their benefits – valued at about 150,000 euros – would not have been settled and paid by the State.

In its allegations to the document (registered last summer), the Ministry of Equality points out the analysis of another 1,623 files recorded in the state computer system that did not appear instead in the regional one, for an amount of 190,614 euros. To these are added 395 files in which the degree of dependence did not coincide between the two databases. In addition, Equality was waiting for a response from theImmerseo on 4,906 files in which the date of resolution of the benefit did not coincide, while it was pending to adjust 295 more files in which there was no approval of an Individual Care Program (PIA) valid.

Among the most striking conclusions reached by the Court of Auditors is the existence in Spain as a whole of 2,033 deceased persons who, however, appeared in theImmerseo computer application as aid providers. In the Valencian Community, on the other hand, there were several deceased people in the databases that had actually been verified to be alive.

In addition to two duplicate files, the report refers to another 160 for which theImmerseo claimed to have paid the Valencian Community an amount higher than the corresponding minimum level of protection. Equality informed the Court of Auditors that it requested detailed information on the amount calculated for each of these benefits “without having provided the details of each calculation”, forcing them to analyze each file one by one.

Although the report places particular emphasis on the inconsistencies detected in the database managed by the State, it also reproaches the autonomous communities that, in their capacity as managing bodies of dependency benefits, “have shown little diligence in the due updating of information »despite calls since 2013 to standardize all data.

Equality allegations

In its allegations, the Ministry of Equality defends instead that its automated system works and is updated properly, after the implementation of a process of continuous improvement of adaptation to the State database to guarantee the contrast of information in a reliable way and the debugging possible errors. The regional department also emphasizes its constant coordination with the Ministry ofTheealth to carry out an accurate follow-up of the deaths of dependents.

The Court of Accounts reprimands the communities for failing to comply with the recommendation made in 2013 to respect the 6-month (180-day) period established by law in the resolution of the agency’s requests. At the end of 2018, the Community was the second that took the longest to recognize benefits, with an average time of 622 days since 2013. In 2019, the data was reduced to 526 days.


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