Wednesday, April 10

Tokyo, the new version of the ServiceNow cloud platform


ServiceNow launches Tokyo, the new version of its cloud platform that promotes the transformation of companies in a complex macroeconomic context. This latest update is designed to improve the experience for employees and customers, while helping companies tackle emerging challenges in the ESG space.

Tokyo combines heightened AI and security capabilities to increase the efficiency and resilience of organizations amid unprecedented macroeconomic uncertainty and cyber risk.

“The launch of Now Platform Tokyo offers customers exactly what they need right now: innovative solutions that deliver immediate value, are easy to implement and use, and help businesses do more with less,” says CJ Desai. , ServiceNow COO.

Now Platform Tokyo

Environmental, social and good governance (ESG) criteria are factors that today play a fundamental role in business positioning and growth.

In this framework, regulatory compliance and risk management require increasingly important and complex legal guidelines, so that organizations need solutions that make them more agile, resilient and capable of promoting a true corporate ethical culture.

ServiceNow launches Tokyo, the new version of its cloud platform that promotes the transformation of companies in a complex macroeconomic context

New capabilities offered by the new version of the ServiceNow platform include:

  • Environmental, Social and Governance (ESG) Management: enables companies to establish and document environmental management and governance objectives and key performance indicators, track results, collect and validate audit-ready data, and produce reports that conform to leading reporting frameworks. ESG information.
  • Enterprise Asset Management (EAM): automates the complete life cycle of the company’s physical assets, from planning to retirement, for sectors such as Healthcare, Financial Services, Retail, Manufacturing and the Public Sector.
  • Manager Hub: addresses the most sensitive issues for managers, such as excessive levels of workload and the increasing pressure to keep employees satisfied and engaged within a model of distributed teams. Manager Hub provides a single tool for them to establish and review employee journeys and respond to requests, while offering personalized resources and training to help them grow as leaders. ·
  • Admin Center: enables system administrators to easily choose, install, and configure ServiceNow solutions through a self-service experience. It features a new application adoption tool that provides a guided process with recommendations based on instance maturity, greater visibility into usage rights, and an easier installation and configuration process.
  • ServiceNow Vault: This solution protects the applications and data in an organization’s ServiceNow environment using a set of premium platform security and privacy controls. With flexibility in key management and data anonymization, ServiceNow Vault enables organizations to protect sensitive information and increase privacy compliance through platform-native encryption.
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The Tokyo version of the Now Platform is now available globally.

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