Wednesday, October 20

Tourism and Hosbec seek “refuge hotels” to accommodate tourists who must be quarantined by the covid



One of the actions that will be launched is the refuge hotel. That is, hotels that will have accommodation units that will be hired so that they can accommodate tourists who need to be in home isolation or quarantine for COVID19 and They cannot go to their private residence.

In each hotel 10 rooms or accommodation units will be established, so that they cover the entire territory of the Valencian Community. A minimum of 3 and a maximum of 4 hotels will be selected, distributed according to the following territorial criteria: Alicante North Zone (preferably Benidorm and surroundings. Alicante South Zone and Valencia / Castellón

The duration of this contract for the availability of rooms or accommodation units will be from July 15 to September 15. These dates may be modified by mutual agreement between HOSBEC, Tourism Valencian Community and the accommodation that is contracted to meet the circumstances that may arise in the evolution of the health crisis.

The maximum prices that HOSBEC will pay to the establishment that has been hired for this program will be the following: Room not occupied: € 15 / day + VAT per room. Occupied room (full board with room service): € 80 + VAT per room / day in the case of a double room. € 60 + VAT per room / day in case of double room for individual use.

TAll rooms will be part of the same building and will be located contiguously or as close as possible. All the rooms will be double and will have natural ventilation to the outside. They will have a color TV with remote control, internet access and a telephone line. The rooms will have individualized air conditioning systems. The reception service will be provided 24 hours. The guests staying in this program will be served in the room the three daily food services (breakfast, lunch and dinner), according to the ordinary food offer (menu) of the establishment, with water included (other drinks will be paid by the client ). It will be prioritized that in the rooms there is a small refrigerator or minibar that can be used by the guest staying. In case of not having it, an extended schedule will be determined in which a room service for drinks can be offered (service by the guest) The room cleaning service will be the ordinary one that corresponds to the establishment according to its category

The establishment will have a procedure for contagion prevention for your employees based on the protocol that for this purpose has been established by the Department of Health, and that must be made known for its validation by the occupational risk prevention services of the establishment itself (HOSBEC will collaborate for its development)

However, and for greater security of the establishment’s staff who may have direct contact with tourists in isolation (cleaning staff of these rooms or who carry out any type of face-to-face assistance), the Ministry of Health pwill proceed to the vaccination of these personnel regardless of their age.

One of the novelties of the program compared to the previous year is that all case management (attention to tourists, transfers to hotels, hiring and communication of accommodation, coordination with the health authorities, as well as any related incident) will be carried out directly through of Hosbec. The service will exclusively cover tourists staying in regulated establishments who cannot travel to their places of residence, and for a maximum period linked to the isolation prescribed by the health authorities (maximum 15 days), Hosbec will provide training to all the staff of the selected refuge hotels so that they can follow the guidelines set by the health, tourist and administrative authorities in the operation of this program. The identity of the refuge hotels will be confidential and will not be made public. The presentation of offers and proposals to HOTEL REFUGIO It is open to any hotel establishment and tourist accommodation in the Valencian Community, without it being necessary to be a member of this association.

The deadline for submitting offers ends at 23:59 a.m. on Thursday, July 1, 2021. Complete information on the procedure for submitting offers, scale, conditions of service, etc. can be found by downloading this document.


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